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Claims Advisor
MiningLink Job ID: 55865
Travel: Residential / Town Based ( Ex Other See Notes )
Travel notes: Sydney based
Location: (NSW)
Roster: 5:2

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We work with the world's biggest mining and resource companies. We process, handle, haul and support millions of tonnes of materials across Australia. We're the safest, the biggest and have the best people in the business. 
Bis Industries is seeking a proactive and driven Claims Advisor who is responsible for managing workers compensation claims for Bis Industries in accordance with the Bis Industries self-insurance licence and Safety, Rehabilitation and Compensation Act 1988.
Reporting to the Manager - Workers Compensation & Rehabilitation, you will ensure the effective management of claims for workers compensation made by injured Bis Industries employees by focusing on timely and accurate decision making.

Key responsibilities for this role include

• Coordinate the claims management portfolio
• Undertake duties and responsibilities as set out in relevant delegations
• Determine workers compensation claim liability including financials (claim estimates)
• Record claims data in STARS system to meet reporting requirements.
• Arrange payment of employee wage benefits, workers compensation invoices and employee reimbursements
• Actively seek factual and medical evidence through investigation including arrangement independent medical examinations
• Assess eligibility for EIP claims and monitor financial limits
• Ensure compliance with claims management system, processes and tools
• Promote workplace culture that prevents injury and supports injured employees
• Communicate and negotiate with key stakeholders on all matters relating to liability and claim management
• Provide strategic advice to key stakeholders on liability and claims management strategies
• Undertake internal auditing of claims management system
• Initiate, manage and contribute to projects related to the monitoring and continual improvement of the claims management system
• Attend any relevant training that may be conducted by from time to time, and attend relevant conferences and take all other necessary steps to keep abreast of developments in relevant professional associations and claims management issues generally
The successful applicant will possess the following:  
• At least 5 years' experience in claims management
• Detailed knowledge and understanding of Commonwealth SRC Act is a must
• Motivation and Drive to step up into Managerial role
• Strong customer service orientation
• Excellent time management skills
• Ability to exercise sound judgment in the interpretation and analysis of relevant legislation and medical evidence
• Complex decision making and highly effective communication skills
• Enthusiastic, self-motivated and enjoys working as part of small collaborative team
• Previous experience with  payroll administration  highly regarded
• Broad understanding of rehabilitation / injury management is highly regarded  
• Exposure to the Logistics, Mining or Resource industry  
We offer our people career opportunities, not just jobs.
We are committed to having diverse workplaces that reflect the communities in which we operate by attracting, developing and retaining talented women and men of all ethnicities, ages, sexual orientations and abilities.
For more information, go to
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